@article {f6713c3fad5843ef9dbbc6ce9a91fcc7,
	title = {The limits of burden-reducing policies: A case study of unemployment insurance during the COVID-19 crisis in Israel},
	journal = {Journal of Poverty and Social Justice},
	volume = {30},
	number = {1},
	year = {2022},
	note = {Publisher Copyright: {\textcopyright} 2022 Policy Press.},
	pages = {77{\textendash}93},
	publisher = {The Policy Press},
	abstract = {This study examines policy efforts to reduce administrative burden and to increase accessibility to unemployment insurance (UI) during the COVID-19 crisis in Israel and the consequences of these for claimants. A mixed-method approach was applied, utilising administrative documents, interviews and survey data. The findings suggest a mixed trend: Burden-reducing measures were introduced but were constrained by the system{\textquoteright}s preexisting infrastructure. While some claimants experienced the process as simple, many others experienced it as onerous, primarily due to a lack of communication with authorities. Two key insights for successful implementation of burden-reduction policies are highlighted: A well-established infrastructure and bidirectional communication.},
	keywords = {Administrative burden, cash benefits, COVID-19, ISRAEL, unemployment insurance (UI)},
	issn = {1759-8273},
	doi = {10.1332/175982721x16400141718771},
	author = {Noam Tarshish and Avishai Benish and Rana Eseed and John Gal and Roni Holler}
}
