{\rtf1\ansi\deff0\deftab360

{\fonttbl
{\f0\fswiss\fcharset0 Arial}
{\f1\froman\fcharset0 Times New Roman}
{\f2\fswiss\fcharset0 Verdana}
{\f3\froman\fcharset2 Symbol}
}

{\colortbl;
\red0\green0\blue0;
}

{\info
{\author Biblio 7.x}{\operator }{\title Biblio RTF Export}}

\f1\fs24
\paperw11907\paperh16839
\pgncont\pgndec\pgnstarts1\pgnrestart
Holler, R., & Tarshish, N. . (2022). Administrative Burden in Citizen-State Encounters: The Role of Waiting, Communication Breakdowns and Administrative Errors. Social Policy and Society. Retrieved from https://www.cambridge.org/core/journals/social-policy-and-society/article/administrative-burden-in-citizenstate-encounters-the-role-of-waiting-communication-breakdowns-and-administrative-errors/117466986E88719CE40A623AD42DB6BD\par \par }